Refund Policy

At Apnaa Filing, we strive to provide excellent service to our customers. We understand that sometimes things don't go as planned, and we are here to assist you. Please read our Refund Policy carefully to understand when and how refunds are processed.

1. Refund Eligibility

Refunds are only provided under the following conditions:

  • Service Not Rendered: If we fail to provide the requested service due to circumstances under our control, you may be eligible for a full refund.
  • Duplicate Payment: In case of a duplicate payment for the same service, we will issue a refund for the extra payment.
  • Error in Service Delivery: If there is an error or issue with the service provided, we will work with you to resolve the issue or provide a refund if the issue cannot be corrected.

Refunds are not applicable in the following scenarios:

  • Customer Change of Mind: If you simply change your mind about the service after payment has been made, no refund will be issued.
  • Partially Completed Service: If a service has already been initiated or completed, no refund will be granted unless there was an error or failure from our side.
  • Non-eligibility of Refund as per Terms of Service: If the request for a refund does not fall within the boundaries outlined in this policy.

2. Refund Process

To request a refund, you need to contact our customer support team at compliances@apnaafiling.com or call +91 9407524623. Please provide the following information for your refund request:

  • Name and contact details.
  • Service details and the date of service.
  • Payment transaction ID or proof of payment.
  • A description of the issue or reason for the refund request.

Once your request is received, our team will review it, and we will notify you about the status of your refund request. Refunds, if approved, will typically be processed within 7-14 business days, depending on the payment method.

3. Payment Methods for Refunds

Refunds will be issued using the same payment method as the original transaction. In cases where this is not possible, we will notify you and offer an alternative refund method.

4. Modifications to the Refund Policy

We reserve the right to update or modify our Refund Policy at any time. Any changes to the policy will be posted on this page. The effective date of the policy will be updated accordingly.

5. Contact Information

If you have any questions or concerns about our Refund Policy or need assistance with a refund request, please contact us:

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